True or False: Phrases in the word/phrase match list need to have hash tags around them.

The statement is false because phrases in the word/phrase match list do not require hash tags around them. In the context of email security systems like Mimecast, a word/phrase match list is designed to identify specific terms or phrases that may trigger actions like filtering or flagging emails. The format of how these phrases are inputted—whether with hash tags or not—depends on the specific requirements and design of the system. In this case, Mimecast allows phrases to be added directly without the need for special characters such as hash tags, which simplifies the process for users and avoids confusion in the configuration of filters and policies.

Thus, the correct answer aligns with the standard operating procedures for configuring word/phrase matches in the Mimecast system, emphasizing user-friendliness and straightforwardness in email filtering practices.