How often should the Escalation Level be reviewed for effectiveness?

The recommendation to review the Escalation Level monthly is based on the need for regular assessment to ensure the effectiveness of the escalation procedures in place. Monthly reviews allow organizations to adapt to rapidly changing cyber threats and emerging trends in email security, ensuring that the response strategies remain relevant and effective. This frequency strikes a balance between being proactive enough to catch changes in the threat landscape without overwhelming the team with excessive administrative burden.

Conducting reviews too infrequently, such as bi-annually or annually, may lead to outdated escalation processes that do not effectively address current risks, leaving the organization vulnerable to threats. Conversely, reviewing weekly may be excessive for many organizations, potentially causing unnecessary strain on resources without providing significant benefits in a stable operational environment.